Airline In-Flight Service Quality Audit Form
Please complete this form to assess and provide feedback on the quality of in-flight services during your recent flight.
Auditor Name
*
First Name
Last Name
Auditor Email Address
*
example@example.com
Flight Number
*
Date of Flight
*
 -
Month
 -
Day
Year
2 digit month, 2 digit day, 4 digit year
Date
Airline Name
*
Seat Number (if applicable)
Cabin Class
*
Please Select
Economy
Premium Economy
Business
First Class
Other
Please rate the following aspects of the in-flight service:
*
Rows
Poor
Fair
Good
Very Good
Excellent
Cabin Cleanliness
1
2
3
4
5
Crew Professionalism and Friendliness
6
7
8
9
10
Food and Beverage Quality
11
12
13
14
15
Onboard Amenities (entertainment, Wi-Fi, etc.)
16
17
18
19
20
Timeliness/Punctuality
21
22
23
24
25
Passenger Comfort
26
27
28
29
30
Please rate your overall satisfaction with the in-flight service.
*
1
2
3
4
5
What did you like most about the in-flight service?
What areas could be improved?
Additional comments or observations
Submit Audit
Should be Empty: