Bookstore Customer Experience Questionnaire
Share your feedback to help us improve your bookstore experience.
Date of your visit
*
 -
Month
 -
Day
Year
2 digit month, 2 digit day, 4 digit year
Date
How did you hear about our bookstore?
*
Word of mouth
Social media
Online search
Advertisement
Other
Please rate the following aspects of your experience:
*
Rows
Excellent
Good
Average
Poor
Friendliness of staff
1
2
3
4
Product selection
5
6
7
8
Store cleanliness
9
10
11
12
Store atmosphere
13
14
15
16
Ease of finding books
17
18
19
20
How likely are you to recommend our bookstore to others?
*
Not likely
1
2
3
4
5
6
7
8
9
Extremely likely
10
1 is Not likely, 10 is Extremely likely
Did you find the book(s) you were looking for?
*
Yes, everything I wanted
Some items were unavailable
No, I could not find what I needed
Were staff members available to assist you when needed?
*
Yes, always
Yes, sometimes
No, I did not need assistance
No, staff were unavailable
Please rate your overall satisfaction with our bookstore.
*
1
2
3
4
5
What did you enjoy most about your visit?
What could we improve to enhance your experience?
Would you like to be contacted regarding your feedback?
*
Yes, please contact me
No, thank you
If yes, please provide your email address:
example@example.com
Submit Feedback
Should be Empty: