Luxury Customer Experience Audit Form
Evaluate and document the quality of luxury customer service and experience during your visit.
Auditor Full Name
*
First Name
Last Name
Auditor Email Address
*
example@example.com
Date and Time of Audit
*
 -
Month
 -
Day
Year
2 digit month, 2 digit day, 4 digit year
Date
Hour Minutes
AM
PM
AM/PM Option
Location/Branch Audited
*
Type of Visit
*
Walk-in
Reservation/Appointment
Other
Please rate the following aspects of the luxury customer experience:
*
Rows
Poor
Fair
Good
Excellent
Greeting and Welcome
1
2
3
4
Staff Professionalism
5
6
7
8
Ambiance and Cleanliness
9
10
11
12
Product/Service Knowledge
13
14
15
16
Attention to Detail
17
18
19
20
Personalization of Service
21
22
23
24
How satisfied were you with your overall experience?
*
1
2
3
4
5
Were all your expectations met during this visit?
*
Yes
Partially
No
What was the most impressive aspect of the service?
Please provide suggestions for improvement or any additional comments.
Auditor Signature
*
Submit Audit
Submit Audit
Should be Empty: