Wireless Earbud Noise Issue Feedback Survey
Help us improve by sharing your experience with noise issues in your wireless earbuds.
Which brand and model of wireless earbuds are you using?
*
How long have you been using these earbuds?
*
Please Select
Less than 1 month
1-3 months
3-6 months
6-12 months
More than 1 year
What type(s) of noise issue have you experienced? (Select all that apply)
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Static or crackling sounds
Buzzing or humming
Intermittent audio dropouts
Background hiss
Distorted sound
Other
How often do you experience the noise issue?
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Always
Frequently (several times a week)
Occasionally (once a week or less)
Rarely
Only once
Under what circumstances does the noise issue occur? (Select all that apply)
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During calls
While listening to music
When ANC (Active Noise Cancellation) is on
When using only one earbud
While charging
Other
How would you rate the severity of the noise issue?
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1
2
3
4
5
Please indicate your level of agreement with the following statements regarding the noise issue.
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Rows
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
The noise issue negatively affects my listening experience
1
2
3
4
5
The issue occurs more in certain environments
6
7
8
9
10
I have considered replacing my earbuds due to this issue
11
12
13
14
15
Have you tried any troubleshooting steps?
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Yes
No
If yes, please specify the troubleshooting steps you have tried and their results.
Have you contacted customer support regarding this issue?
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Yes
No
How satisfied are you with the support received?
1
2
3
4
5
Please share any additional comments or suggestions to help us improve your experience.
Submit Feedback
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