Ride-Hailing Company Evaluation Survey
Please share your feedback about your recent ride-hailing experience to help us improve our services.
Full Name (Optional)
First Name
Last Name
Email Address (Optional)
example@example.com
Date of Your Ride
*
 -
Month
 -
Day
Year
2 digit month, 2 digit day, 4 digit year
Date
Hour Minutes
AM
PM
AM/PM Option
City of Your Ride
*
Please Select
New York
Los Angeles
Chicago
Houston
Miami
Other
Please rate the following aspects of your ride-hailing experience:
*
Rows
Poor
Fair
Good
Very Good
Excellent
Driver's professionalism
1
2
3
4
5
Vehicle cleanliness
6
7
8
9
10
Punctuality of driver
11
12
13
14
15
Ease of booking
16
17
18
19
20
In-app navigation accuracy
21
22
23
24
25
How safe did you feel during your ride?
*
Not safe at all
1
2
3
4
Extremely safe
5
1 is Not safe at all, 5 is Extremely safe
How likely are you to recommend our ride-hailing service to others?
*
Not likely
1
2
3
4
5
6
7
8
9
Extremely likely
10
1 is Not likely, 10 is Extremely likely
Did you encounter any issues during your ride? (Select all that apply)
Driver was late
Unfriendly driver
Vehicle not clean
App malfunctioned
Felt unsafe
Other
Please rate your overall satisfaction with your ride-hailing experience.
*
1
2
3
4
5
What did you like most about your experience?
What can we improve?
Submit Survey
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