Retail Holiday Customer Experience Report
Share your feedback about your recent holiday shopping experience to help us improve our service.
Store Location Visited
*
Please Select
Downtown
Mall Branch
Suburban Outlet
Airport Kiosk
Other
Date of Visit
*
 -
Month
 -
Day
Year
2 digit month, 2 digit day, 4 digit year
Date
Time of Visit
Hour Minutes
AM
PM
AM/PM Option
How did you visit our store?
*
In-person
Curbside Pickup
Online Order Pickup
Other
Please rate your experience in the following areas:
*
Rows
Excellent
Good
Average
Poor
N/A
Staff Friendliness
1
2
3
4
5
Store Cleanliness
6
7
8
9
10
Product Availability
11
12
13
14
15
Checkout Speed
16
17
18
19
20
Holiday Decorations
21
22
23
24
25
How satisfied are you with your overall holiday shopping experience?
*
1
2
3
4
5
Did you find all the products you were looking for?
*
Yes, everything was available
Most items were available
Some items were unavailable
Many items were unavailable
What was the main reason for your visit?
Gift shopping
Personal shopping
Browsing only
Other
How likely are you to recommend our store to others for holiday shopping?
*
Not at all likely
1
2
3
4
5
6
7
8
9
Extremely likely
10
1 is Not at all likely, 10 is Extremely likely
Please share any additional comments or suggestions to help us improve your holiday shopping experience.
Submit Feedback
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