E-commerce Delivery Experience Poll
Please share your feedback about your recent delivery to help us improve our service.
Your Name
*
First Name
Last Name
Order Number or Reference
*
Date of Delivery
*
 -
Month
 -
Day
Year
2 digit month, 2 digit day, 4 digit year
Date
Overall, how satisfied were you with your delivery experience?
*
1
2
3
4
5
Please rate the following aspects of your delivery experience:
*
Rows
Very Poor
Poor
Average
Good
Excellent
Timeliness of delivery
1
2
3
4
5
Condition of the package
6
7
8
9
10
Communication/updates about delivery
11
12
13
14
15
Professionalism of delivery personnel
16
17
18
19
20
Was your package delivered on time?
*
Yes
No
If your package was delayed, how many days late was it? (Leave blank if not delayed)
How was the condition of your package upon arrival?
*
Perfect condition
Minor damage
Major damage
Did you need to contact customer service regarding your delivery?
*
Yes
No
If you contacted customer service, how satisfied were you with the support provided?
1
2
3
4
5
Would you recommend our delivery service to others?
*
Yes
No
Maybe
Please share any additional comments or suggestions to help us improve our delivery service:
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