Tax Professional Communication Survey
Help us improve by sharing your experiences with communication from your tax professional.
Your Name (Optional)
First Name
Last Name
How did you primarily communicate with your tax professional?
*
Email
Phone Call
Video Call
In-Person Meetings
Text Message
Other
How often did you communicate with your tax professional during your last engagement?
*
Once
2-3 times
4-5 times
More than 5 times
Please rate the following aspects of your tax professional's communication:
*
Rows
Excellent
Good
Fair
Poor
Clarity of explanations
1
2
3
4
Timeliness of responses
5
6
7
8
Professionalism and courtesy
9
10
11
12
Understanding of your needs
13
14
15
16
How satisfied are you with the overall communication from your tax professional?
*
1
2
3
4
5
Did your tax professional explain complex tax matters in a way you could understand?
*
Always
Most of the time
Sometimes
Rarely
Never
How quickly did your tax professional respond to your questions or concerns?
*
Within a few hours
Within 1 day
Within 2-3 days
Longer than 3 days
How likely are you to recommend your tax professional to others based on their communication?
*
Not at all likely
1
2
3
4
5
6
7
8
9
Extremely likely
10
1 is Not at all likely, 10 is Extremely likely
What did you like most about your tax professional's communication?
What could your tax professional do to improve communication?
Additional comments or suggestions
Submit Survey
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