Mobile App Customer Experience Survey
Help us improve your experience by sharing your feedback about our mobile app.
Full Name (optional)
First Name
Last Name
Email Address (optional)
example@example.com
Which device do you primarily use to access the app?
*
iOS (iPhone/iPad)
Android
Other
How often do you use our mobile app?
*
Daily
Several times a week
Once a week
A few times a month
Rarely
How would you rate your overall satisfaction with the mobile app?
*
1
2
3
4
5
Please rate the following aspects of the app:
*
Rows
Excellent
Good
Average
Poor
Very Poor
Ease of use
1
2
3
4
5
App speed/performance
6
7
8
9
10
App design/appearance
11
12
13
14
15
Navigation/menu structure
16
17
18
19
20
Reliability (crashes, bugs)
21
22
23
24
25
Which features do you use most often? (Select all that apply)
*
Account/Profile Management
Notifications/Alerts
Search
In-app Purchases
Social/Community features
Other
Have you experienced any issues or bugs while using the app?
*
Yes
No
If yes, please describe the issues or bugs you encountered.
How likely are you to recommend our app to a friend or colleague? (0 = Not at all likely, 10 = Extremely likely)
*
Not at all likely
0
1
2
3
4
5
6
7
8
9
Extremely likely
10
0 is Not at all likely, 10 is Extremely likely
What improvements or new features would you like to see in the app?
Submit Feedback
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