Guest Service Incident Report Form
Please use this form to report any guest service incidents. Accurate and detailed information will help us ensure prompt resolution and improve our service.
Date and Time of Incident
*
-
Month
-
Day
Year
Date
Hour Minutes
AM
PM
AM/PM Option
Location of Incident (e.g., room number, lobby, restaurant)
*
Type of Incident
*
Please Select
Guest Complaint
Accident/Injury
Property Damage
Service Delay
Lost & Found
Other
Detailed Description of the Incident
*
Guest Name(s) Involved
Staff Member(s) Involved (if any)
Were there any injuries?
*
No injuries
Minor injuries
Serious injuries (medical attention required)
Was there any property damage?
*
No
Yes
Actions Taken (e.g., first aid provided, manager notified, maintenance called)
*
Is follow-up required?
*
Yes
No
Name of Person Reporting the Incident
*
First Name
Last Name
Contact Information (email or phone)
*
Submit Report
Should be Empty: