Coffee Shop Service Speed Survey
Help us improve by sharing your experience with our service speed.
When did you visit our coffee shop?
*
 -
Month
 -
Day
Year
2 digit month, 2 digit day, 4 digit year
Date
Hour Minutes
AM
PM
AM/PM Option
How did you place your order?
*
In-person at the counter
Mobile app
Drive-thru
Other
How long did you wait to place your order?
*
Less than 2 minutes
2-5 minutes
6-10 minutes
More than 10 minutes
How would you rate the speed of service you received?
*
1
2
3
4
5
Please rate the following aspects of your experience:
*
Rows
Excellent
Good
Average
Poor
Friendliness of staff
1
2
3
4
Order accuracy
5
6
7
8
Cleanliness of service area
9
10
11
12
Efficiency of staff
13
14
15
16
Did your order arrive faster, slower, or as expected?
*
Faster than expected
As expected
Slower than expected
How likely are you to return based on this experience?
*
Not likely
1
2
3
4
5
6
7
8
9
Very likely
10
1 is Not likely, 10 is Very likely
Would you recommend our coffee shop to others?
*
Yes
No
What could we do to improve our service speed?
Please share any additional comments or suggestions.
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