B2B Portal User Feedback
Help us improve your experience by sharing your feedback on our business portal.
Your Name
*
First Name
Last Name
Company Name
*
Your Role/Position
*
Please Select
Manager
Team Lead
Individual Contributor
IT/Admin
Procurement
Finance
Other
How often do you use the B2B portal?
*
Daily
Several times a week
Weekly
Monthly
Rarely
Which portal features do you use most often? (Select all that apply)
*
Order Management
Invoice Tracking
Product Catalog
Reporting/Analytics
Account Settings
Support/Helpdesk
Other
Please rate your satisfaction with the following aspects of the portal:
*
Rows
Very Dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied
Ease of Navigation
1
2
3
4
5
Portal Speed/Performance
6
7
8
9
10
Feature Availability
11
12
13
14
15
Order Placement Process
16
17
18
19
20
Invoice Management
21
22
23
24
25
Customer Support
26
27
28
29
30
How would you rate the overall usability of the portal?
*
1
2
3
4
5
Have you experienced any technical issues while using the portal?
*
Yes
No
If yes, please describe the technical issues you encountered.
How responsive and helpful do you find our support team?
*
Not at all
1
2
3
4
Extremely
5
1 is Not at all, 5 is Extremely
How likely are you to recommend the portal to others in your industry?
*
Not likely
1
2
3
4
5
6
7
8
9
Very likely
10
1 is Not likely, 10 is Very likely
What improvements or new features would you like to see in the portal?
Additional comments or suggestions
Submit Feedback
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