Telecom Call Center Interview Form
Please complete this form to provide candidate details and record the interview assessment for the telecom call center position.
Candidate Full Name
*
First Name
Last Name
Email Address
*
example@example.com
Phone Number
*
Please enter a valid phone number.
Format: (000) 000-0000.
Position Applied For
*
Please Select
Customer Service Representative
Technical Support Agent
Sales Representative
Other
Do you have previous call center experience?
*
Yes
No
If yes, please specify your previous call center or telecom experience (company, role, duration):
Languages Spoken Fluently
*
English
Spanish
French
Other
Rate the candidate's communication skills
*
1
2
3
4
5
Scenario: How would you handle an irate customer who is experiencing a service outage?
*
Availability for Shifts
*
Morning (8am-4pm)
Afternoon (12pm-8pm)
Night (8pm-4am)
Flexible
Technical Skills Assessment
*
Rows
Basic Computer Skills
Telecom Product Knowledge
CRM System Experience
Poor
1
2
3
Fair
4
5
6
Good
7
8
9
Excellent
10
11
12
Additional Comments or Interviewer Notes
Submit Interview Assessment
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