Municipal Service Performance Feedback Survey
Please help us improve our municipal services by sharing your feedback. Your responses are valuable and will remain confidential.
Which municipal service are you providing feedback on?
*
Please Select
Waste Collection
Road Maintenance
Parks & Recreation
Water Supply
Public Transportation
Street Lighting
Other
Overall, how satisfied are you with this municipal service?
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1
2
3
4
5
Please rate the following aspects of the service:
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Rows
Timeliness
Staff Professionalism
Service Quality
Cleanliness
Communication
Very Dissatisfied
1
2
3
4
5
Dissatisfied
6
7
8
9
10
Neutral
11
12
13
14
15
Satisfied
16
17
18
19
20
Very Satisfied
21
22
23
24
25
How easy was it to access this service?
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Very Difficult
1
2
3
4
Very Easy
5
1 is Very Difficult, 5 is Very Easy
How frequently do you use this municipal service?
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Daily
Weekly
Monthly
Rarely
First Time
Have you reported any issues with this service in the past year?
*
Yes
No
If yes, how satisfied were you with the resolution? (Skip if not applicable)
1
2
3
4
5
What improvements would you suggest for this service?
Please share any additional comments or experiences regarding this municipal service.
In which area or neighborhood do you primarily use this service?
*
What is your age group?
*
Under 18
18-24
25-34
35-44
45-54
55-64
65 or older
Prefer not to say
Submit Feedback
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