Tech Support Call Feedback
Please provide your feedback about your recent tech support call to help us improve our service.
Full Name
*
First Name
Last Name
Email Address
*
example@example.com
Phone Number (optional)
Please enter a valid phone number.
Format: (000) 000-0000.
Date of Your Support Call
*
 -
Month
 -
Day
Year
2 digit month, 2 digit day, 4 digit year
Date
Name of the Support Agent (if known)
What was the main reason for your call?
*
Please Select
Technical Issue
Account/Billing Inquiry
Product Information
Other
Please rate the following aspects of your support experience:
*
Rows
Poor
Fair
Good
Very Good
Excellent
Friendliness and professionalism
1
2
3
4
5
Technical knowledge
6
7
8
9
10
Clarity of communication
11
12
13
14
15
Timeliness of response
16
17
18
19
20
Problem resolution
21
22
23
24
25
How satisfied are you with the resolution of your issue?
*
1
2
3
4
5
Was your issue resolved during the call?
*
Yes
Partially
No
How likely are you to recommend our support service to others?
*
Not likely
1
2
3
4
5
6
7
8
9
Extremely likely
10
1 is Not likely, 10 is Extremely likely
What did you like most about your support experience?
What can we improve?
Additional comments or suggestions
Submit Feedback
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