Online Shopping Delivery Feedback Survey
Please share your feedback about your recent delivery experience to help us improve our service.
Order Number
*
Full Name
*
First Name
Last Name
Email Address (for follow-up, if needed)
example@example.com
Delivery Date
*
 -
Month
 -
Day
Year
2 digit month, 2 digit day, 4 digit year
Date
How satisfied were you with the delivery service?
*
1
2
3
4
5
Delivery Experience Evaluation
*
Rows
Very Dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied
Timeliness of delivery
1
2
3
4
5
Professionalism of delivery staff
6
7
8
9
10
Condition of packaging
11
12
13
14
15
Communication about delivery status
16
17
18
19
20
Was your package delivered on time?
*
Yes
No
If your package was late, how long was the delay?
Please Select
Not applicable (delivered on time)
Less than 1 day
1-2 days
3-5 days
More than 5 days
Did you encounter any issues with your delivery? (Select all that apply)
*
Damaged package
Missing items
Wrong items delivered
Unprofessional delivery staff
Late delivery
No issues
Other
How likely are you to recommend our delivery service to others?
*
Not at all likely
0
1
2
3
4
5
6
7
8
9
Extremely likely
10
0 is Not at all likely, 10 is Extremely likely
Please share any additional comments or suggestions to help us improve.
Submit Feedback
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