E-Commerce Delivery Service Quality Questionnaire
Please help us improve our delivery service by sharing your feedback on your recent order experience.
Full Name
*
First Name
Last Name
Email Address
*
example@example.com
Phone Number (optional)
Please enter a valid phone number.
Format: (000) 000-0000.
Order or Delivery Reference Number
*
How would you rate the overall delivery experience?
*
1
2
3
4
5
Please rate the following aspects of your delivery experience:
*
Rows
Excellent
Good
Average
Poor
Delivery speed
1
2
3
4
Condition of the package
5
6
7
8
Communication/updates about delivery
9
10
11
12
Professionalism of delivery personnel
13
14
15
16
Was your package delivered on time?
*
Yes
No
If your package was delayed, how long was the delay?
Please Select
No delay
Less than 1 day
1-2 days
3-5 days
More than 5 days
How satisfied are you with the condition of your package upon arrival?
*
Very dissatisfied
1
2
3
4
Very satisfied
5
1 is Very dissatisfied, 5 is Very satisfied
Would you recommend our delivery service to others?
*
Definitely
Maybe
Not likely
Please share any additional comments or suggestions for improving our delivery service.
Submit Feedback
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