Quality Function Deployment (QFD) Survey
Help us understand and prioritize your requirements to improve our products and services.
Your Name
*
First Name
Last Name
Email Address
*
example@example.com
Organization/Company Name
Role/Position
Please rate the importance of the following customer needs for our product/service.
*
Rows
Not Important
Slightly Important
Moderately Important
Very Important
Extremely Important
Ease of Use
1
2
3
4
5
Performance
6
7
8
9
10
Reliability
11
12
13
14
15
Cost Effectiveness
16
17
18
19
20
After-Sales Support
21
22
23
24
25
How satisfied are you with our current product/service regarding the following aspects?
*
Rows
Very Dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied
Ease of Use
26
27
28
29
30
Performance
31
32
33
34
35
Reliability
36
37
38
39
40
Cost Effectiveness
41
42
43
44
45
After-Sales Support
46
47
48
49
50
Which product features do you consider most critical for improvement? (Select up to 3)
*
User Interface
Speed/Performance
Durability
Cost
Customer Support
Other
Please rate the following technical features based on how well they address your needs.
*
Rows
Poor
Fair
Good
Very Good
Excellent
User Interface Design
51
52
53
54
55
Processing Speed
56
57
58
59
60
Materials Quality
61
62
63
64
65
Pricing Structure
66
67
68
69
70
Support Availability
71
72
73
74
75
Please prioritize the following customer requirements by ranking them from most to least important.
Overall, how would you rate our product/service?
*
1
2
3
4
5
Please share any additional comments or suggestions to help us improve our product/service.
Submit Survey
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