Urban Public Transportation Assessment Form
Help us improve urban public transportation by sharing your experiences and feedback.
Your Age Group
*
Please Select
Under 18
18-24
25-34
35-44
45-54
55-64
65+
Gender
Male
Female
Non-binary
Prefer not to say
Which type of public transportation do you use most often?
*
Bus
Metro/Subway
Tram/Light Rail
Ferry/Boat
Commuter Train
Other
How frequently do you use public transportation?
*
Daily
Several times a week
Once a week
A few times a month
Rarely
Please rate your satisfaction with the following aspects of public transportation:
*
Rows
Very Dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied
Cleanliness
1
2
3
4
5
Punctuality/On-time performance
6
7
8
9
10
Comfort
11
12
13
14
15
Safety
16
17
18
19
20
Affordability
21
22
23
24
25
Ease of ticket purchase
26
27
28
29
30
Staff courtesy
31
32
33
34
35
How would you rate the overall quality of public transportation in your city?
*
1
2
3
4
5
What is your main purpose for using public transportation?
*
Commuting to work
School/University
Leisure/Personal errands
Shopping
Other
Which of the following improvements would most encourage you to use public transportation more often? (Select up to 3)
*
Increased frequency of service
Cleaner vehicles and stations
Lower fares
Better safety/security
More comfortable seating
Improved accessibility for disabled/elderly
Better real-time information
Other
Please specify your city or area of residence
*
Do you have any additional comments or suggestions for improving urban public transportation?
Submit Assessment
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