Postal Service Exam Practice Test
Prepare for the Postal Service Exam with this practice test. Complete all sections and review your answers before submitting.
Candidate Full Name
*
First Name
Last Name
Email Address
*
example@example.com
Instructions: Please read each question carefully and select the best answer. This is a timed practice test simulating the actual Postal Service Exam.
Which of the following is the correct ZIP code format for a U.S. address?
*
12345
123-4567
123456
12-345
Match the delivery method with its correct description.
*
Rows
Delivery Method
Description
Standard Mail
Standard Mail
Priority Mail
Express Mail
Certified Mail
Fastest delivery, overnight service
Tracked delivery with proof of mailing
Basic delivery, no tracking
Faster than standard, includes tracking
Priority Mail
Standard Mail
Priority Mail
Express Mail
Certified Mail
Fastest delivery, overnight service
Tracked delivery with proof of mailing
Basic delivery, no tracking
Faster than standard, includes tracking
Express Mail
Standard Mail
Priority Mail
Express Mail
Certified Mail
Fastest delivery, overnight service
Tracked delivery with proof of mailing
Basic delivery, no tracking
Faster than standard, includes tracking
Certified Mail
Standard Mail
Priority Mail
Express Mail
Certified Mail
Fastest delivery, overnight service
Tracked delivery with proof of mailing
Basic delivery, no tracking
Faster than standard, includes tracking
A customer asks for the status of their package. What is the most appropriate response?
*
Check the tracking system and provide an update.
Tell the customer to wait a few more days.
Refer the customer to the website only.
Say you are not sure and cannot help.
Please rate your confidence in sorting mail accurately.
*
1
2
3
4
5
Which items are prohibited from being sent through the mail? (Select all that apply)
*
Firearms
Perishable foods
Hazardous chemicals
Postcards
Other
You have 10 packages to deliver on your route. If you deliver 4 in the first hour, how many do you have left?
*
Please order the following mail types from fastest to slowest delivery: Express Mail, Priority Mail, Standard Mail.
How would you handle a lost package inquiry from a customer?
*
Please provide any feedback about this practice test or areas where you would like more practice.
Submit Practice Test
Should be Empty: