Internet Service Coordination Survey Form
Help us improve by sharing your experience with our internet service coordination process.
Your Full Name
First Name
Last Name
Email Address
example@example.com
Phone Number (optional)
Please enter a valid phone number.
Format: (000) 000-0000.
What type of internet service did you coordinate?
*
Please Select
Home Broadband
Business Broadband
Fiber Optic
DSL
Mobile Internet
Other
Please rate your satisfaction with the following aspects of the coordination process:
*
Rows
Very Dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied
Timeliness of service
1
2
3
4
5
Clarity of communication
6
7
8
9
10
Professionalism of staff
11
12
13
14
15
Technical knowledge of staff
16
17
18
19
20
Problem resolution
21
22
23
24
25
How did you initiate the coordination process?
*
Phone call
Online form
In-person visit
Email
Other
Were you informed about all necessary steps and required documents during coordination?
*
Yes, everything was clear
Somewhat clear, some details were missing
No, information was lacking
Did you experience any delays or issues during the coordination?
*
No, everything went smoothly
Yes, minor delays/issues
Yes, major delays/issues
If you experienced issues, please describe them briefly.
How likely are you to recommend our internet service coordination to others?
*
Not at all likely
1
2
3
4
5
6
7
8
9
Extremely likely
10
1 is Not at all likely, 10 is Extremely likely
What suggestions do you have for improving our internet service coordination?
Submit Survey
Should be Empty: