Device Unlock Feedback Survey
Please share your experience with unlocking your device to help us improve our services.
What type of device did you unlock?
*
Please Select
Smartphone
Tablet
Laptop
Smartwatch
Other
How often do you unlock this device?
*
Multiple times a day
Once a day
A few times a week
Rarely
Overall, how satisfied are you with the device unlocking process?
*
1
2
3
4
5
Please rate the following aspects of your device unlock experience:
*
Rows
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
Speed of unlocking
1
2
3
4
5
Ease of use
6
7
8
9
10
Reliability
11
12
13
14
15
Security
16
17
18
19
20
Which unlocking methods do you use on this device? (Select all that apply)
*
PIN/Password
Fingerprint
Face Recognition
Pattern
Other
Have you encountered any issues while unlocking your device?
*
No issues
Occasional issues
Frequent issues
If you experienced issues, please describe them briefly:
Did you seek support for unlocking issues?
*
Yes
No
How satisfied were you with the support you received?
1
2
3
4
5
How likely are you to recommend this device's unlock feature to others?
*
Not at all likely
0
1
2
3
4
5
6
7
8
9
Extremely likely
10
0 is Not at all likely, 10 is Extremely likely
What improvements would you like to see in the device unlocking process?
Submit Feedback
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