Customer Support Session Feedback Form
Please take a moment to provide your feedback on your recent customer support experience. Your input helps us improve our service.
Your Full Name
First Name
Last Name
Email Address (if you would like a follow-up)
example@example.com
Date of Your Support Session
*
 -
Month
 -
Day
Year
2 digit month, 2 digit day, 4 digit year
Date
Support Channel Used
*
Phone
Live Chat
Email
Social Media
Other
Please rate your overall satisfaction with the support session.
*
1
2
3
4
5
How likely are you to recommend our support service to others?
*
Not Likely
1
2
3
4
5
6
7
8
9
Very Likely
10
1 is Not Likely, 10 is Very Likely
Please rate the following aspects of your support experience:
*
Rows
Professionalism
Knowledge
Helpfulness
Resolution Speed
Poor
1
2
3
4
Fair
5
6
7
8
Good
9
10
11
12
Very Good
13
14
15
16
Excellent
17
18
19
20
Was your issue resolved during the session?
*
Yes
Partially
No
What did you like most about your support experience?
What can we improve for future support sessions?
Would you like to be contacted regarding your feedback?
Yes
No
Submit Feedback
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