Customer Focus Interview Questionnaire
Please complete this form to help us understand your experience, needs, and suggestions. Your feedback is valuable and will help us improve our products and services.
Full Name
*
First Name
Last Name
Email Address
*
example@example.com
Phone Number
Please enter a valid phone number.
Format: (000) 000-0000.
Company/Organization (if applicable)
Which of our products or services have you used?
*
Please Select
Product A
Product B
Product C
Service X
Service Y
Other
How satisfied are you with our product/service?
*
1
2
3
4
5
Please rate the following aspects of your experience:
*
Rows
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
Product/Service Quality
1
2
3
4
5
Customer Support
6
7
8
9
10
Ease of Use
11
12
13
14
15
Value for Money
16
17
18
19
20
What influenced your decision to choose our product/service? (Select all that apply)
*
Reputation/Brand
Features
Price
Recommendation
Customer Service
Other
What are the main challenges or pain points you have encountered?
How likely are you to recommend our product/service to others?
*
Not at all likely
0
1
2
3
4
5
6
7
8
9
Extremely likely
10
0 is Not at all likely, 10 is Extremely likely
What improvements or new features would you like to see?
Any additional comments or suggestions?
Submit Interview
Should be Empty: