Ecommerce Loyalty & Referral Program Setup Questionnaire
Please fill out this form to help us design a loyalty and referral program tailored to your ecommerce business.
Business Name
*
Business Website URL
*
Contact Person Full Name
*
First Name
Last Name
Contact Email Address
*
example@example.com
Contact Phone Number
Please enter a valid phone number.
Format: (000) 000-0000.
Which ecommerce platform do you use?
*
Please Select
Shopify
WooCommerce
Magento
BigCommerce
Salesforce Commerce Cloud
Custom/Other
Do you currently have a loyalty or referral program in place?
*
Yes, loyalty program only
Yes, referral program only
Yes, both loyalty and referral programs
No, neither
What are your main goals for implementing a loyalty and/or referral program? (Select all that apply)
*
Increase repeat purchases
Acquire new customers
Increase average order value
Encourage social sharing
Reward loyal customers
Other
Which types of rewards would you like to offer? (Select all that apply)
*
Discount codes
Free products/gifts
Store credit
Exclusive access/events
Charity donations
Other
How would you like customers to earn points or rewards? (Select all that apply)
*
Making purchases
Referring friends
Social media engagement
Writing reviews
Other actions (please specify)
How will you communicate program updates and rewards to your customers? (Select all that apply)
*
Email
SMS
Push notifications
Website banners/popups
Other
Briefly describe your target customer segments for this program.
*
Are there any specific rules, exclusions, or requirements for your loyalty or referral program? (e.g., minimum spend, product/category exclusions, geographic restrictions)
Please share any additional comments or requirements for your loyalty and referral program setup.
Submit
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