Online Order Account Requirement Survey
Help us understand your preferences regarding account creation during online ordering.
What is your age group?
*
Please Select
Under 18
18-24
25-34
35-44
45-54
55-64
65 or older
How often do you place online orders?
*
Multiple times a week
Once a week
A few times a month
Once a month or less
Which devices do you typically use to place online orders?
*
Mobile phone
Tablet
Laptop/Desktop computer
Other
How do you feel about being required to create an account to complete an online order?
*
I don't mind creating an account
I prefer guest checkout
I avoid sites that require an account
No preference
Please rate how important the following factors are when deciding to create an account during online ordering:
*
Rows
Very Unimportant
Unimportant
Neutral
Important
Very Important
Faster checkout in future
1
2
3
4
5
Order tracking
6
7
8
9
10
Exclusive discounts
11
12
13
14
15
Personalized recommendations
16
17
18
19
20
Saving payment/shipping info
21
22
23
24
25
Have you ever abandoned an online order because you were required to create an account?
*
Yes
No
If you answered 'Yes' above, what was your main reason for abandoning the order?
Too time consuming
Privacy concerns
Didn't want to receive emails/promotions
Other
How likely are you to recommend a website that offers guest checkout?
*
Not at all likely
1
2
3
4
5
6
7
8
9
Extremely likely
10
1 is Not at all likely, 10 is Extremely likely
What features would encourage you to create an account when ordering online? (Select all that apply)
*
Faster checkout process
Exclusive offers/discounts
Order history and tracking
Personalized recommendations
Other
Please share any additional comments or suggestions about account requirements for online orders.
Submit Survey
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