Customer Complaint Handling Training Feedback
Please share your feedback to help us improve our customer complaint handling training sessions.
Full Name
*
First Name
Last Name
Department
*
Date of Training
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 -
Month
 -
Day
Year
2 digit month, 2 digit day, 4 digit year
Date
How would you rate the following aspects of the training?
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Rows
Poor
Fair
Good
Very Good
Excellent
Clarity of Training Content
1
2
3
4
5
Relevance to Job
6
7
8
9
10
Practical Examples Provided
11
12
13
14
15
Trainer's Knowledge
16
17
18
19
20
Trainer's Engagement
21
22
23
24
25
Overall, how satisfied are you with the training?
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1
2
3
4
5
Was the duration of the training appropriate?
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Too Short
Just Right
Too Long
How confident do you feel in handling customer complaints after this training?
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Not confident
1
2
3
4
Very confident
5
1 is Not confident, 5 is Very confident
What was the most valuable part of the training?
What could be improved in future sessions?
Would you recommend this training to others?
*
Yes
No
Additional Comments
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