IT Management Company Evaluation Survey
Help us assess the performance and quality of your IT management provider by completing this detailed evaluation.
Your Name
First Name
Last Name
Your Company / Organization
*
Your Position/Role
*
How long have you worked with the IT management company?
*
Please Select
Less than 6 months
6 months to 1 year
1-2 years
2-5 years
More than 5 years
Please rate the following aspects of the IT management company's service:
*
Rows
Excellent
Good
Average
Poor
N/A
Responsiveness to requests
1
2
3
4
5
Technical expertise
6
7
8
9
10
Problem resolution
11
12
13
14
15
Communication and updates
16
17
18
19
20
Proactive support and recommendations
21
22
23
24
25
How would you rate the overall value for money provided by the IT management company?
*
1
2
3
4
5
Have you experienced any major issues with the IT management company in the last 12 months?
*
Yes
No
If yes, please briefly describe the issue(s) and how it was resolved.
What do you consider the IT management company's greatest strengths?
What areas could the IT management company improve?
Would you recommend this IT management company to others?
*
Definitely
Probably
Not Sure
Probably Not
Definitely Not
Submit Evaluation
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