Customer Feedback Process Flow Checklist
Ensure every customer feedback is handled thoroughly and efficiently with this comprehensive checklist.
Customer Full Name
*
First Name
Last Name
Customer Email Address
*
example@example.com
Customer Phone Number
Please enter a valid phone number.
Format: (000) 000-0000.
Date of Feedback
*
 -
Month
 -
Day
Year
2 digit month, 2 digit day, 4 digit year
Date
Type of Feedback
*
Complaint
Compliment
Suggestion
Other
Feedback Details
*
How would you rate our service/product?
*
1
2
3
4
5
Process Flow Checklist
*
Rows
Completed
Feedback received
1
Feedback logged in system
2
Assigned to responsible staff
3
Customer contacted for follow-up
4
Resolution provided
5
Customer satisfaction confirmed
6
Case closed
7
Staff Member Responsible
*
Additional Comments or Notes
Would you like to be contacted for further follow-up?
Yes
No
Submit Feedback Checklist
Should be Empty: