IT Department Staff Feedback Request Form
Please provide your feedback to help us improve IT services and support.
Your Full Name
*
First Name
Last Name
Your Department
*
Please Select
Administration
Finance
Human Resources
Sales
Marketing
Operations
Other
Your Email Address
*
example@example.com
How often do you interact with the IT department?
*
Daily
Weekly
Monthly
Rarely
Please rate the following aspects of IT support:
*
Rows
Poor
Fair
Good
Excellent
Responsiveness
1
2
3
4
Technical Knowledge
5
6
7
8
Communication
9
10
11
12
Professionalism
13
14
15
16
Issue Resolution
17
18
19
20
Overall, how satisfied are you with the IT department?
*
1
2
3
4
5
What type of IT support did you last request?
*
Hardware Issue
Software Issue
Network/Connectivity
Account/Access
Other
Was your issue resolved to your satisfaction?
*
Yes
Partially
No
Not applicable
How long did it take to resolve your most recent IT issue?
*
Please Select
Less than 1 hour
1-4 hours
Same day
1-2 days
More than 2 days
Issue not resolved
Please provide any additional comments or suggestions to improve IT services.
Would you like to be contacted to discuss your feedback further?
Yes
No
Submit Feedback
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