Client Interaction Team Assessment
Evaluate and provide feedback on the performance of the client interaction team.
Your Name
*
First Name
Last Name
Your Role/Position
*
Date of Assessment
*
 -
Month
 -
Day
Year
2 digit month, 2 digit day, 4 digit year
Date
Team Member(s) Assessed
*
Please rate the following aspects of the client interaction team:
*
Rows
Poor
Fair
Good
Very Good
Excellent
Communication Skills
1
2
3
4
5
Professionalism
6
7
8
9
10
Responsiveness
11
12
13
14
15
Problem-Solving
16
17
18
19
20
Teamwork
21
22
23
24
25
How satisfied are you with your overall experience with the client interaction team?
*
1
2
3
4
5
How well did the team handle client concerns or complaints?
*
Not Well
1
2
3
4
Exceptionally Well
5
1 is Not Well, 5 is Exceptionally Well
Did the team demonstrate a positive and helpful attitude?
*
Always
Usually
Sometimes
Rarely
Never
What are the team's greatest strengths?
What areas could the team improve?
Additional comments or suggestions
Submit Assessment
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