Directory Service Connectivity Issue Report
Report connectivity problems with directory services to IT support. Please provide detailed information to help us resolve your issue quickly.
Your Full Name
*
First Name
Last Name
Your Email Address
*
example@example.com
Contact Phone Number
Please enter a valid phone number.
Format: (000) 000-0000.
Department or Team
Type of Directory Service
*
Active Directory
LDAP
Azure AD
Other
Username or Account Affected
*
Device or Computer Name
Operating System
Please Select
Windows
macOS
Linux
Other
How are you connecting?
*
On-premises (office network)
VPN
Remote (home/other network)
Other
Describe the Issue or Error Message
*
When did the issue start?
 -
Month
 -
Day
Year
2 digit month, 2 digit day, 4 digit year
Date
Are other users affected?
Yes, multiple users
No, only me
Not sure
Have you tried any troubleshooting steps?
Restarted device
Checked network connection
Reset password
Contacted IT before
Other
Attach a screenshot or log file (optional)
Upload a File
Drag and drop files here
Choose a file
Cancel
of
How urgent is this issue?
*
Critical (cannot work)
High (major impact)
Medium (workaround available)
Low (minor inconvenience)
Submit Issue Report
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