Dealership Customer Satisfaction Survey
Vehicle purchased/service type
Date of Visit
 -
Month
 -
Day
Year
2 digit month, 2 digit day, 4 digit year
Date
What was your reason for visiting?
Please Select
Purchase
Service/maintenance
Test drive
Inquiry only
Overall Satisfaction
Overall, how satisfied are you with your experience?
1
2
3
4
5
How likely are you to recommend our dealership to a friend?
maybe
1
2
3
4
definitely
5
1 is maybe, 5 is definitely
Sales / Staff Experience
Friendliness of staff
1
2
3
4
5
Product knowledge
1
2
3
4
5
Transparency/honesty
1
2
3
4
5
Did a staff member clearly explain pricing and options?
Yes
No
Was there anything a staff member did particularly well?
What could we improve?
Submit
Should be Empty: