Law Firm Client Feedback Survey
We value your feedback. Please share your experience with our legal services so we can continue to improve and better meet your needs.
Client Information
Name
First Name
Last Name
Email
example@example.com
Type of Legal Service
Please Select
Family Law
Criminal Defense
Personal Injury
Immigration
Business/Corporate
Real Estate
Other
Overall Experience
Overall experience with our firm
Worst
1
2
3
4
Best
5
1 is Worst, 5 is Best
How satisfied are you with the outcome?
Worst
1
2
3
4
Best
5
1 is Worst, 5 is Best
How likely are you to recommend us?
Worst
1
2
3
4
Best
5
1 is Worst, 5 is Best
Communication & Service
Communication & Service
Rows
Not Satisfied
Somewhat Satisfied
Satisfied
Any thoughts?
Clarity of communication
1
2
3
4
Responsiveness to inquiries
5
6
7
8
Professionalism of attorney(s)
9
10
11
12
Friendliness of staff
13
14
15
16
Process & Transparency
Understanding of legal process
Worst
1
2
3
4
Best
5
1 is Worst, 5 is Best
Transparency of fees and billing
Worst
1
2
3
4
Best
5
1 is Worst, 5 is Best
Timeliness of updates
Worst
1
2
3
4
Best
5
1 is Worst, 5 is Best
Decision Factors
What influenced your decision to choose our firm?
Please Select
Reputation
Experience
Cost
Location
Referral
Online reviews
Other
Final Section
Additional comments
Submit
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