Account Suspension Closure Checklist
Complete this form to document and verify all steps required for closing or resolving a suspended account.
Account Holder Name
*
First Name
Last Name
Account Username or Reference ID
*
Date of Account Suspension
*
-
Month
-
Day
Year
Date
Reason for Suspension
*
Please Select
Policy Violation
Fraudulent Activity
User Request
Inactivity
Other
Actions Taken to Investigate Suspension
*
Reviewed account activity logs
Contacted account holder
Verified supporting documents
Consulted with compliance team
Other
Has the account holder been notified of the suspension and resolution steps?
*
Yes
No
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Verification Checklist
*
Account ownership verified
All policy violations addressed
No outstanding issues
Resolution communicated to account holder
Resolution Status
*
Account reinstated
Account permanently closed
Pending further review
Closure/Resolution Date
*
-
Month
-
Day
Year
Date
Staff Member Responsible for Closure
*
Additional Notes or Comments
Submit Checklist
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