Retail Security Tag Information Request Form
Submit details about a retail security tag issue to help us resolve and route your request efficiently.
Your Full Name
*
First Name
Last Name
Email Address
*
example@example.com
Phone Number
*
Please enter a valid phone number.
Format: (000) 000-0000.
Store or Location
*
Item Description (e.g., product name, SKU, color, size)
*
Type of Security Tag
*
Please Select
Ink Tag
RFID Tag
Magnetic Tag
Hard Tag
Soft Label
Other
Issue Type
*
Tag will not detach
Tag is damaged
Tag missing
Tag alarm malfunction
Other
Date and Time Issue Noticed
*
-
Month
-
Day
Year
Date
Hour Minutes
AM
PM
AM/PM Option
Describe the Problem
*
Where is the tag attached on the item?
*
Upload Proof (e.g., photo of the tag/item)
Upload a File
Drag and drop files here
Choose a file
Cancel
of
How urgent is this issue?
*
Critical – Immediate attention required
High – Needs to be resolved soon
Medium – Routine issue
Low – For information only
Preferred Follow-Up Method
*
Email
Phone Call
Text Message
Submit Request
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