Supply Chain Service Capacity Assessment Form

Supply Chain Service Capacity Assessment Form
Assess your organization’s supply chain service capacity, operational coverage, technology readiness, staffing, and service performance.
Company Profile
Company Name
Primary Contact Name
Job Title / Role
Email Address
example@example.com
Phone Number
Please enter a valid phone number.Format: (000) 000-0000.
Headquarters Location / Country
Website
Service Scope and Operating Coverage
Supply chain services offered
Other
Operating regions/countries served
Other
Years providing these services
Facility and Storage Capacity
Number of Warehouses/Facilities
Total Storage Capacity (sq ft or sq m)
Current Utilization (%)

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10
1 is 0%, 10 is 100%
Temperature-Controlled Capacity
Facility Capacity Details
Facility Certifications and Special Handling
Other
Transport and Fulfillment Capacity
Fleet Availability
Other
Vehicle Types Available
Other
Maximum Shipments or Orders per Day
Average Dispatch Lead Time
Hour Minutes
AM/PM Option
Delivery Coverage Modes
Other
Can You Handle Expedited or Same-Day Service?
Other
Special Transport Constraints or Dependencies
Workforce and Staffing Readiness
Total Operations Staff
Warehouse Staff
Transport Staff
Supervisor/Manager Coverage
Other
Ability to Scale Labor During Peak Periods
Technology and Process Capability
WMS/TMS/ERP Usage
Other
Order Tracking Visibility
Other
API/EDI Integration Capability
Other
Inventory Accuracy
Scanning and Barcoding Use
Other
Reporting Cadence
Other

Technology Readiness and Process Reliability

Rows	Not in place	Basic	Developing	Advanced	Best in class
WMS/TMS/ERP integration
Order tracking visibility
API/EDI connectivity
Inventory accuracy
Scanning/barcoding adoption
Reporting timeliness
Process standardization

Service Performance and Service Levels
OTIF / On-time performance

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1 is Poor, 10 is Excellent
Order accuracy

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1 is Poor, 10 is Excellent
Damage rate

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1 is High, 10 is Low
Current average lead time (days)
Are formal SLAs in place?
Service-level assessment
Rows Rating
Response time
Issue resolution time
SLA adherence
Peak Demand and Risk Resilience
Maximum capacity increase possible during peak demand (%)

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1 is Low, 10 is High
Typical peak season months
Contingency plans for disruptions
Backup carriers or facilities available
Other
Risk mitigation measures
Constraints, Certifications, and Additional Notes
Operating Constraints
Excluded Service Types
Other
Quality, Safety, and Compliance Certifications
Other
Additional Comments
Should be Empty:

Select theme: