Pet Store Customer Complaint Form
Please complete this form to report your experience and help us resolve your concern quickly.
Full Name
*
First Name
Last Name
Email Address
*
example@example.com
Phone Number
Please enter a valid phone number.
Format: (000) 000-0000.
Date and Time of Incident
*
 -
Month
 -
Day
Year
2 digit month, 2 digit day, 4 digit year
Date
Hour Minutes
AM
PM
AM/PM Option
Order or Receipt Reference Number (if applicable)
What is your complaint about?
*
Please Select
Product
Pet
Service
Store Environment
Staff
Other
Complaint Category
*
Product Quality Issue
Animal Health/Safety
Customer Service
Billing/Payment Issue
Cleanliness
Other
Please describe your complaint in detail
*
What resolution would you prefer?
Please Select
Refund
Replacement
Store Credit
Apology
Other
Upload supporting evidence (photos, receipts, etc.)
Upload a File
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of
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