Restaurant Secret Shopper Evaluation Form
Complete this evaluation based on your restaurant visit, including service, food quality, cleanliness, timing, and overall experience.
Visit Details
Visit date and time
*
 -
Month
 -
Day
Year
2 digit month, 2 digit day, 4 digit year
Date
Hour Minutes
AM
PM
AM/PM Option
Restaurant location or branch visited
Meal period
Please Select
Breakfast
Lunch
Dinner
Late-night
Other
Dining party size
*
Experience Evaluation
Greeting and welcome
*
Poor
1
2
3
4
Excellent
5
1 is Poor, 5 is Excellent
Speed of service
*
Poor
1
2
3
4
Excellent
5
1 is Poor, 5 is Excellent
Core service assessment
*
Rows
Rating
Order accuracy
1
Food temperature and presentation
2
Staff friendliness and professionalism
3
Cleanliness of dining area and restrooms
4
Overall value
5
Comments on notable issues or standout positives
Outcome and Recommendation
Recommendation
*
Would recommend
Would not recommend
Needs improvement
Final comments and improvement suggestions
Submit Evaluation
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