Delivery Service Evaluation Checklist Form
Evaluate a delivery service using a structured checklist covering timeliness, package condition, communication, professionalism, and overall outcome.
Delivery Details
Delivery Date
*
-
Month
-
Day
Year
Date
Delivery Service/Provider Name
*
Tracking or Delivery Reference Number
Delivery Route / Location Context
Service Evaluation
Punctuality / On-Time Delivery
*
Very Poor
1
2
3
4
Excellent
5
1 is Very Poor, 5 is Excellent
Package Condition on Arrival
*
1
2
3
4
5
Driver / Courier Professionalism
*
Excellent
Good
Satisfactory
Needs Improvement
Poor
Communication / Update Quality
*
Excellent
Good
Satisfactory
Needs Improvement
Poor
Delivery Checkpoints
*
Rows
Yes
No
Picked up on time
1
2
Arrived within expected window
3
4
Correct address
5
6
Package intact
7
8
Proof of delivery provided
9
10
Overall Outcome
Overall Satisfaction Rating
*
1
2
3
4
5
Overall Service Result
*
Approved
Needs Improvement
Failed Checklist
Approved with Notes
Other
Additional Comments or Corrective Actions Needed
Submit
Should be Empty: