Service Technician Competency Assessment Form
Complete this Service Technician Competency Assessment Form to evaluate core skills, knowledge, and job readiness.
Technical Knowledge Assessment
*
Rows
Excellent
Good
Satisfactory
Needs Improvement
Understands service procedures
1
2
3
4
Knows product specifications
5
6
7
8
Interprets technical documentation
9
10
11
12
Troubleshooting Skills
*
Poor
1
2
3
4
Excellent
5
1 is Poor, 5 is Excellent
Safety Practice Compliance
*
Consistently follows all safety protocols
Occasionally misses minor steps
Needs frequent reminders
Tool and Equipment Usage
*
Rows
Competent
Adequate
Needs Training
Selects proper tools
13
14
15
Uses equipment safely
16
17
18
Maintains tools/equipment
19
20
21
Communication Skills
*
Poor
1
2
3
4
Excellent
5
1 is Poor, 5 is Excellent
Ability to Follow Work Orders
*
Always follows instructions accurately
Occasionally makes minor errors
Frequently requires clarification
Punctuality and Attendance
*
Always on time
Occasionally late
Frequently late
Customer Interaction Skills
*
Poor
1
2
3
4
Excellent
5
1 is Poor, 5 is Excellent
Adaptability to New Tasks
*
Struggles
1
2
3
4
Very Adaptable
5
1 is Struggles, 5 is Very Adaptable
Overall Readiness for Independent Work
*
Ready for independent assignments
Requires occasional supervision
Not yet ready for independent work
Submit Assessment
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