Correctional Facility Phone Service Billing Inquiry Form
Submit your billing questions or disputes regarding correctional facility phone service charges. Please provide all requested details to help us investigate your inquiry efficiently.
Your Full Name
*
First Name
Last Name
Your Email Address
*
example@example.com
Your Phone Number
*
Please enter a valid phone number.
Format: (000) 000-0000.
Relationship to Incarcerated Person
*
Please Select
Parent
Spouse/Partner
Sibling
Child
Friend
Attorney
Other Authorized Contact
Incarcerated Person's Full Name
*
Correctional Facility Name
*
Account Number or Phone Number Associated with the Account
Billing Period or Call Date Range in Question
*
Type of Billing Issue
*
Please Select
Incorrect Charges
Duplicate Charges
Unrecognized Calls
Refund Not Received
Payment Not Applied
Other
Describe the Billing Discrepancy (include last 4 digits of payment card if relevant)
*
Submit Inquiry
Should be Empty: