Software Update Installation Feedback Survey Form
Please complete this survey to share your feedback about your recent software update installation experience. Your input helps us improve future updates.
Which software did you recently update?
*
Please Select
Main Application
Companion App
Security Module
Other
What was the version number of the update you installed?
*
How satisfied are you with the overall update installation process?
*
1
2
3
4
5
How easy was it to install the software update?
*
Very Difficult
1
2
3
4
Very Easy
5
1 is Very Difficult, 5 is Very Easy
Did you encounter any issues during the installation?
*
No issues
Minor issues (resolved)
Major issues (unresolved)
If you encountered issues, please describe them.
How clear were the instructions provided for the update?
*
Not Clear
1
2
3
4
Very Clear
5
1 is Not Clear, 5 is Very Clear
Which device did you use to install the update?
*
Desktop/Laptop
Tablet
Smartphone
Other
How likely are you to recommend this update process to others?
*
Not Likely
1
2
3
4
Very Likely
5
1 is Not Likely, 5 is Very Likely
Please provide any additional comments or suggestions for future updates.
Submit Feedback
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