Third-Party Payment Provider Vendor Evaluation Questionnaire

Third-Party Payment Provider Vendor Evaluation Questionnaire
Evaluate a third-party payment provider vendor for payment processing capabilities, security, commercial terms, and overall fit. Complete all required fields using the exact form title consistently throughout.
Vendor Profile
Vendor company name
Primary contact name
First NameMiddle NameLast Name
Job title
Email address
example@example.com
Phone number
Please enter a valid phone number.Format: (000) 000-0000.
Website
Headquarters location
Street Address
Street Address Line 2
CityState / ProvincePostal / Zip Code
Payment Processing Capabilities
Supported payment methods
Other
Supported currencies
Other
Typical settlement timing
Other
Refund and chargeback handling process
Other
Fraud detection capabilities
Other
API or platform integration options
Other
Security and Compliance Review
Security certifications held
Other
Data encryption approach
Other
Tokenization support
Other
PCI-related control assessment
Rows Implemented Partially implemented Not implemented
Access controls
Key management
Network segmentation
Vulnerability scanning
Logging and monitoring
Incident response readiness

1
2
3
4
5
6
7
8
9
10
1 is Weak, 10 is Excellent
Audit and reporting available
Other
Commercial and Service Terms
Pricing Model
Preferred Contract Term
Support Hours
SLA Availability
Other
Implementation Assistance Needed
Other
Overall Evaluation
Overall Rating
Key Strengths
Key Concerns
Final Recommendation
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