App Store Access Issue Report Form
Report problems accessing your app store account or store features. Please provide as much detail as possible for faster resolution.
Full Name
*
First Name
Last Name
Email Address
*
example@example.com
App Store Platform
*
Please Select
Apple App Store
Google Play Store
Amazon Appstore
Microsoft Store
Other
Device Model
*
Operating System & Version
*
App Name and Version (if applicable)
Type of Access Issue
*
Please Select
Cannot log in
App store not loading
Cannot download or update apps
Account locked or suspended
Payment or billing error
Other feature not working
Other
When did the issue start?
*
 -
Month
 -
Day
Year
2 digit month, 2 digit day, 4 digit year
Date
Error Message or Issue Details
*
What steps have you already tried (if any)?
Upload a screenshot or file (optional)
Upload a File
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of
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