Fuel Station Automation Survey Form
Complete this survey to help us understand how your fuel station automates daily operations, equipment, payments, inventory, and customer service.
How would you rate the overall level of automation at your fuel station?
*
1
2
3
4
5
Which of the following best describes your current fuel dispensing process?
*
Fully automated (self-service with automated pumps)
Partially automated (staff assist with some automation)
Manual (no automation, staff-operated)
Other
Please indicate your agreement with the following statements about equipment automation at your station.
*
Rows
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Pumps are equipped with automated monitoring
1
2
3
4
5
Equipment maintenance is tracked automatically
6
7
8
9
10
Automated alerts for equipment failures are in place
11
12
13
14
15
What type of payment systems are available at your station? (Select all that apply)
*
Automated card payment terminals
Mobile payment (NFC, apps)
Cash payment (manual)
Contactless payment
Other
How satisfied are you with the automation of your inventory management?
*
Not Satisfied
1
2
3
4
Very Satisfied
5
1 is Not Satisfied, 5 is Very Satisfied
How often is inventory data updated automatically?
*
Real-time (continuous updates)
Hourly
Daily
Manually/as needed
Please indicate how frequently you use the following customer service automation tools.
*
Rows
Never
Rarely
Sometimes
Often
Always
Automated loyalty/rewards programs
16
17
18
19
20
Self-service kiosks
21
22
23
24
25
Automated customer feedback collection
26
27
28
29
30
Which of the following best describes your approach to daily operational reporting?
*
Fully automated reports generated and sent
Partially automated, some manual entry
Manual reporting only
Please rate the effectiveness of your current automation solutions in reducing operational errors.
*
1
2
3
4
5
What is your biggest challenge with automation at your fuel station?
*
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