IT Monitoring and Event Management Assessment Questionnaire Form
Please complete this assessment to help us understand your organization's IT monitoring and event management maturity and improvement needs.
Which areas are currently covered by your IT monitoring solutions?
*
Infrastructure (servers, storage, network)
Applications
Cloud Services
Security Events
User Experience
Other
How would you rate the effectiveness of your current event detection and alerting?
*
1
2
3
4
5
What types of alerting mechanisms are in place?
*
Email notifications
SMS/Text alerts
Dashboard/Portal
Mobile app notifications
Automated ticket creation
Other
How are events escalated within your organization?
*
Manual escalation (by staff)
Automated escalation (system-driven)
Combination of manual and automated
No formal escalation process
Which monitoring or event management tools are currently in use?
*
Nagios
Zabbix
Splunk
Datadog
Prometheus
Other
How integrated are your monitoring and event management systems with other IT systems (e.g., ticketing, incident management, automation)?
*
Fully integrated
Partially integrated
Not integrated
How frequently are monitoring and event management reports generated and reviewed?
*
Daily
Weekly
Monthly
On demand only
Reports not generated
Please rate the maturity of your organization's IT monitoring and event management processes across the following areas.
*
Rows
Initial/Ad hoc
Developing
Defined
Managed
Optimized
Monitoring Coverage
1
2
3
4
5
Event Handling
6
7
8
9
10
Alerting
11
12
13
14
15
Escalation
16
17
18
19
20
Tooling & Integrations
21
22
23
24
25
Reporting
26
27
28
29
30
What are your top priorities for improving IT monitoring and event management in the next 12 months? (Select up to 3)
*
Expanding monitoring coverage
Enhancing alerting capabilities
Improving event escalation
Integrating with other IT systems
Automating event response
Better reporting and analytics
Other
Please provide any additional comments or context regarding your organization's IT monitoring and event management.
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