Social Commerce Behavior Survey Form
Please complete this form to help us understand your habits and opinions on shopping via social platforms.
Which social platforms have you used to make purchases in the past 12 months?
*
Instagram
Facebook
TikTok
Pinterest
YouTube
Other
How often do you make purchases through social media platforms?
*
Weekly
Monthly
A few times a year
Rarely
Never
What types of products do you typically purchase via social commerce?
Clothing & Accessories
Beauty & Personal Care
Electronics
Home & Living
Food & Beverages
Other
Please rate how much the following factors influence your social commerce purchases.
*
Rows
Not at all
Somewhat
Very much
Influencer recommendations
1
2
3
Sponsored ads
4
5
6
User reviews
7
8
9
Friends' posts
10
11
12
Platform promotions
13
14
15
How do you usually discover products on social platforms?
Ads
Influencer posts
Friends' recommendations
Trending hashtags
Platform suggestions
Other
How much do you trust the following when deciding to purchase via social commerce?
*
Rows
Do not trust
Somewhat trust
Completely trust
Verified seller badges
16
17
18
User reviews
19
20
21
Return policies
22
23
24
Platform reputation
25
26
27
Influencer endorsements
28
29
30
Please rate your overall satisfaction with your social commerce experiences.
*
1
2
3
4
5
What is one thing that would most improve your social commerce experience?
How likely are you to recommend shopping via social platforms to others?
*
Not likely
1
2
3
4
5
6
7
8
9
Extremely likely
10
1 is Not likely, 10 is Extremely likely
Any additional comments or suggestions?
Submit Survey
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