Automated Feedback Settings Form
Configure when feedback is sent, who receives it, what questions are included, and how responses are handled.
Feedback Workflow Setup
Workflow Name
*
Trigger Event
*
After Purchase
After Support Ticket Closure
After Demo/Session
After Delivery
After Onboarding
Custom Event
Send Timing
*
Please Select
Immediately
1 Hour Later
1 Day Later
3 Days Later
7 Days Later
Custom Delay
Recipient Type
*
Customer
Internal Team
Both
Custom Audience
Feedback Content and Delivery
Feedback channels
*
Email
SMS
In-app message
Webhook
Custom integration
Feedback message/instructions
*
Feedback questions to ask
*
Response Handling and Notifications
Response destination
*
Please Select
Dashboard
Email inbox
CRM
Webhook endpoint
Notification preferences
*
Every response
Negative responses only
Daily summary
No notifications
Automation status
*
Enabled
Disabled
Save Settings
Should be Empty: