Railway Station Field Assessment Form
Conduct a comprehensive on-site inspection of the railway station using this standardized assessment form.
General Cleanliness
*
1
2
3
4
5
Station Safety and Security
*
Very Poor
1
2
3
4
Excellent
5
1 is Very Poor, 5 is Excellent
Accessibility for Persons with Disabilities
*
Not Accessible
1
2
3
4
Fully Accessible
5
1 is Not Accessible, 5 is Fully Accessible
Signage Clarity
*
1
2
3
4
5
Lighting Adequacy
*
1
2
3
4
5
Facilities Assessment
*
Rows
Cleanliness
Functionality
Maintenance
Waiting Area
1
2
3
Restrooms
4
5
6
Ticket Counters
7
8
9
Level of Staff Helpfulness
*
Very Helpful
Helpful
Neutral
Unhelpful
Very Unhelpful
Crowd Management Effectiveness
*
Excellent
Good
Average
Poor
Very Poor
Overall Satisfaction with the Station
*
Very Dissatisfied
1
2
3
4
Very Satisfied
5
1 is Very Dissatisfied, 5 is Very Satisfied
Additional Comments or Observations
Submit Assessment
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